Creating and filling a leadership pipeline is a common challenge across organizations, especially for C-suite positions. The company is very intentional about promoting internally to maintain its high retention and satisfaction rates, as well as company culture.

We aim to be a leading multinational company that connects and grows communities with caring service. This support became critical as MTR expanded in 2008, creating a subsidiary, the Shenzhen Company, in Shenzhen, China.

Novo Nordisk Inc. (NNI), a North American affiliate of the global pharmaceutical company Novo Nordisk, which is headquartered in Denmark, operates in a highly dynamic marketplace. He revised and relaunched NNIs eight leadership competencies (eg., setting direction and strategy and inspiriting and motivating employees) to highlight Novo Nordisks culture of leadership and focus on continuous improvement.Dwights team already had some internal and external sources of leadership content the challenge was organizing this content around the newly relaunched leadership...

Established in 1972, Saunders Construction is one of the largest general contractors in Colorado. Internal surveys showed that only 19 percent of its more than 400 workers were completing annual performance reviews with their supervisors, despite them being mandatory.

They fail because they do not mesh with company culture or the people on their teams.Thus, Genpacts company officers and talent development team understood how important it was for the executives to undergo smooth transitions to their new roles. If they didnt, the companys 72,000-plus employees in 25 countries would perform below their peak.To protect Genpacts interests, the organizations talent development function created the Global Integration Program to introduce the executives to company culture and the demands of their jobs.

The year 2007 represents a watershed moment for Louisville-based Signature HealthCARE, a leading provider of long-term nursing care. Yet despite establishing that culture early on, it became clear to Steier and other executives at Signature that they still faced challenges.

With the rise of online-only banks and an increase in insurance companies and large retailers expanding their offerings to include financial service solutions, brick-and-mortar banks face an increasingly crowded and competitive marketplace. Formed in 1859, New York Community Bank (NYCB) is no stranger to thriving in the face of challenges from both new and longtime competitors.The 22nd-largest bank holding company in the United States, NYCB offers its customers a wide range of competitive products and services.

In 1945, Ralph F. and Alice Stayer opened a butcher shop in the quaint town of Johnsonville, Wisconsin. In particular, this growth required Johnsonville to develop leaders in manufacturing who could successfully scale up operations, lead teams, and exemplify Johnsonvilles corporate culture, which valued integrity, respect, and innovation.Following the results of a survey that identified current manufacturing leaders skills gaps, the senior leader team recommended that the organizational development and learning (ODL) team launch the Building Leaders and...

Mindtree Limited, an India-based IT consultancy with offices in 14 countries, operates in a hypercompetitive industry. The engineering skills it requires are scarce in India or come at a premium.

They designed and implemented the Haworth Leadership Institute (HLI), which included development programs for managers and leaders at all levels of the organization. Thus, in 2014, Harten and the HR team set out to design and launch a program to help them build these skills: The Aspiring Leader Program.

As Hiltons portfolio continues to expand, so does its demand for new training. All of them needed some level of training, and existing team members also required ongoing learning.

With an impressive $16.5 billion in revenue in 2015, TCS, which has more than 350,000 employees worldwide, is a leader in providing IT consulting and business solutions. The Talent Development team, led by the Vice President and Global Head for Talent Development, Damodar Padhi, provides employees with anytime, anywhere access to learning, including language instruction, through asynchronous courses and routinely encourages employees to obtain certifications and take ownership of their own learning goals.In 2014, TCS confronted a new challenge as its business...

ATDs 10-Minute Case Studies comprise a series of short case studies that describe how organizations use talent development programs to address different business situations. This collection was originally called Case by Case until August 2017, when it transitioned to 10-Minute Case Studies to better reflect the product.Cases are published in digital format as an exclusive benefit for ATD members.

Founded in 1928, Maersk Line is now the worlds largest container-shipping companyno small feat in such a cutthroat industry. The team called in Cary Bailey-Findley, head of Maersk Lines learning and organizational development (LOD) team, to determine the root of the problem, and it became clear that the organizations call center managers needed to better train their agents to deliver positive customer experiences.Working together, the LOD and CSE teams created the CARE PROgram in 2014.

Cignas talent development team estimates that less than half of physician-leaders worldwide perform well in their roles, and believes that a lack of leadership development programs for clinicians may be contributing to the problem.As a result, Cignas corporate university set itself apart in 2013 by launching the Physician Leadership Development Program (PLDP). PLDP aimed to help a select group of doctors evolve into leaders by developing their business acumen and interpersonal, leadership, and networking skills.

WakeMed Health Hospitals is a three-hospital, 919-bed private not-for-profit health system based in Raleigh, North Carolina. It is WakeMeds job to provide the necessary training for staff so they can respond to an outbreak by providing proper care for patients while protecting themselves, their families, and their communities.In September 2014, when the first Ebola case in the United States was diagnosed, WakeMeds education team, led by Amar Patel, director of the WakeMed Center for Innovative Learning, had to quickly prepare all 8,500 of WakeMeds employees to...

Florida Blue aims to provide affordable plans, offer personal support, and build strong communities that promote health and wellness for all.In 2010, Florida Blue served 4 million of its own healthcare members and covered another 15.5 million people in 16 states through affiliated companies. Florida Blue needed a steady flow of knowledgeable call center sales agents to respond to business growth in the consumer segment as a result of healthcare reform.

As a global, integrated healthcare services and products company, Cardinal Health provides customized solutions for hospital systems, pharmacies, ambulatory surgery centers, clinical laboratories, and physician offices worldwide. Cardinal Health Chairman and CEO George Barrett attests: We are committed deeply to talent development and believe this is the secret to competitive advantage.In 2013, the organization identified mentorship as an area where it could expand and improve the effectiveness of employee development opportunities.

Its difficult to underestimate the importance of learning to the success of Cerner, one of the largest health care information service providers in the United States, with $4.4 billion in annual revenues and over 23,000 associates. Onboarding of new associates has been a key focus area for learning, and software engineering onboarding in particular has been a challenge given rapidly changing technology.