Case Study
Signature: Using Data to Develop Leaders

The year 2007 represents a watershed moment for Louisville-based Signature HealthCARE, a leading provider of long-term nursing care. Not only was it the year that a buyout of its predecessor, Home Quality Management, enabled the creation of the new company, but it was also when the company marked its transition to becoming, in its own words, a “learning organization.”

For president and CEO Joe Steier, who wrote an award-winning doctoral dissertation at the University of Pennsylvania

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