ATDs 10-Minute Case Studies comprise a series of short case studies that describe how organizations use talent development programs to address different business situations. This collection was originally called Case by Case until August 2017, when it transitioned to 10-Minute Case Studies to better reflect the product.Cases are published in digital format as an exclusive benefit for ATD members.

Learning initiatives are like smartphones. Thats according to Marie Daniels and Emma Weber, who piloted an artificial intelligencebased chatbot to support learning transfer for a sales manager training program at Bayer, one of the worlds largest and most successful pharmaceutical companies.Daniels, the commercial learning lead for Australia/New Zealand at Bayer, supports a busy sales team.

For your sales enablement practice, you want to improve your sales productivity (your sales forces ability to generate profitable revenue) . Achieving this goal first requires a strong foundation of the concepts of sales enablement and sales effectiveness.

However, sales enablement practitioners also recognize that if they cant package up that knowledge and use it to influence the business, then they risk being viewed by the C-Suite as a more transactional support function. Conversely, if they are able to harness this information and articulate it against the backdrop of the business strategy, they stand to elevate the status of sales enablement within their companies.

When it comes to conferences, a better slogan would be, What happens in Vegas should NOT stay in Vegas. Share them when you get back.Sharing what youve learned will not only benefit others in your workplace, it may help you take better notes and stay more organized during the conference.

There is no doubt that big changes are comingindeed some are already herethat will deeply impact business, how work happens, and how humans and machines will coexist in the workplace. There is also no doubt that the future of work will be significantly influenced by the future of learning, and that is a future we must invest in and plan for now.

There is no quick fix for group development, so plan initiatives accordingly.

Founded in 1928, Maersk Line is now the worlds largest container-shipping companyno small feat in such a cutthroat industry. The team called in Cary Bailey-Findley, head of Maersk Lines learning and organizational development (LOD) team, to determine the root of the problem, and it became clear that the organizations call center managers needed to better train their agents to deliver positive customer experiences.Working together, the LOD and CSE teams created the CARE PROgram in 2014.

Cignas talent development team estimates that less than half of physician-leaders worldwide perform well in their roles, and believes that a lack of leadership development programs for clinicians may be contributing to the problem.As a result, Cignas corporate university set itself apart in 2013 by launching the Physician Leadership Development Program (PLDP). PLDP aimed to help a select group of doctors evolve into leaders by developing their business acumen and interpersonal, leadership, and networking skills.

WakeMed Health Hospitals is a three-hospital, 919-bed private not-for-profit health system based in Raleigh, North Carolina. It is WakeMeds job to provide the necessary training for staff so they can respond to an outbreak by providing proper care for patients while protecting themselves, their families, and their communities.In September 2014, when the first Ebola case in the United States was diagnosed, WakeMeds education team, led by Amar Patel, director of the WakeMed Center for Innovative Learning, had to quickly prepare all 8,500 of WakeMeds employees to...

Florida Blue aims to provide affordable plans, offer personal support, and build strong communities that promote health and wellness for all.In 2010, Florida Blue served 4 million of its own healthcare members and covered another 15.5 million people in 16 states through affiliated companies. Florida Blue needed a steady flow of knowledgeable call center sales agents to respond to business growth in the consumer segment as a result of healthcare reform.

As a global, integrated healthcare services and products company, Cardinal Health provides customized solutions for hospital systems, pharmacies, ambulatory surgery centers, clinical laboratories, and physician offices worldwide. Cardinal Health Chairman and CEO George Barrett attests: We are committed deeply to talent development and believe this is the secret to competitive advantage.In 2013, the organization identified mentorship as an area where it could expand and improve the effectiveness of employee development opportunities.

Its difficult to underestimate the importance of learning to the success of Cerner, one of the largest health care information service providers in the United States, with $4.4 billion in annual revenues and over 23,000 associates. Onboarding of new associates has been a key focus area for learning, and software engineering onboarding in particular has been a challenge given rapidly changing technology.